小小的一点看都看不出来的轮毂擦痕，收费180英镑，还说本来要收500镑的。虽然我买了保险，但是这样子对客户、保险公司都算是坑钱。不是我矫情，租车快十几年了，第一次遇到这样都要收费，果然租赁费用便宜，里面肯定有坑，取还车的时候要记得拍照，开车要小心小心再小心。
积极帮忙解决问题，就是保险理赔慢了点
方便快捷
方便
给颗星是因为提车和预订车型一致。本地小车行隐形坑多，工作人员态度很随意打发。还车时查验车行讲门把手缺了一块盖板，我拿取车时的视频、照片给他们看，取车时就是这样的。现场沟通说no problem，转身却又写进了还车清单的车损列项。非常随意性打发人、唬弄人。
The staff in Bologna had a very bad attitude. I just took the keys and went to the parking lot and found that the tire pressure indicator was abnormal. I told the staff that we needed to change the car or fix the tire. The attitude was very bad and they would not change or repair the tire. , left directly. In the end we spent 19 euros to repair the tire, and there was indeed a leak.
耐心及时给解答问题
取车点的服务态度极其恶劣，非常差。
